Spanish Language Travels takes your privacy very seriously and has a strict privacy policy. We adhere to the General Data Protection Regulation (GDPR) for this. This means that all your personal data is safe with us and that we handle it with care.

In our privacy statement you can read what we do with your personal data and how we process it. If you still have questions, please contact us.

The collection and sharing of personal data

If you book a trip with us, we will receive personal information from you. We only use the personal data that you enter via our registration form to be able to book the services you have requested. This data is not passed on to other companies or organizations, except to the parties involved in organizing and conducting your trip. This means that your personal data will be passed on to our local partner organizations (i.e. schools abroad, and any other parties involved in compiling your trip).

Only if there is a suspicion of fraud or misuse of our data, do we hand over personal data to the competent authorities.

We also ask when booking for a name and telephone number of those staying at home, and your relationship with this person. Spanish Language Travels assumes that you inform the people staying at home that this information is in our possession and will only be used by us in the event of an emergency.

Storage, viewing and changing of your data

If you have questions or want to know what personal information we have about you, you can always contact us. After 7 years of inactivity, your data is automatically converted so that it is no longer traceable to you as a person. You have the following rights:

  • view and be able to request the precise personal data that we have from you.
  • receive an explanation of what personal data we have at our disposal and what we do with it.
  • having errors corrected and being able to adjust your personal data.
  • the removal of outdated personal data.
  • withdrawing permission to use and edit your personal data.
  • anonymize your data or delete it so that it is no longer traceable to you as a person.
  • object to a certain use of your personal data such as: -following your visit to our website (tracking) – using your purchase data and preferences to be able to send you specific performance information.

Please note that you must always clearly state who you are, so that we are sure that we will not change or delete data from the wrong person.

Security of personal data

Spanish Language Travels takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes.

If you feel that your information is not properly protected or if there are indications of abuse, please contact us at info@s-l-t.com.

Marketing activities: social media and newsletter

We use social media to keep our future and old participants informed of our latest products, offers and events.

Via our social media channels we only provide names and photos of participants if they have given us written permission for this.

Cookies

Our website uses cookies. Cookies are small files where, among other things, information is stored so that you do not have to enter it again and again. The information stored in the cookie can be sent back to this website when you visit the website again.

A cookie is a small file that is sent by this website and placed on your computer’s hard drive by your browser. The information stored in the cookie can be sent back to this website when you visit the website again.

You can disable the placement of cookies via your browser settings and delete them. It is possible that some parts of our website will no longer function properly. You can find out how to do this in the help function of your browser.

To file a complaint

If you believe that we do not handle your personal data correctly, you have the right to submit a complaint to the regulator. This is called the Dutch Data Protection Authority.

Amendments

Spanish Language Travels reserves the right to make changes to the privacy and cookie policy. We therefore advise you to regularly check this page to see whether changes have been made. If Spanish Language Travels makes an important change that has consequences for the way in which Spanish Language Travels processes your personal data, we will make this known through a notice on our website.

Questions about our privacy statement?

If you have questions about this privacy statement, including requests to exercise your legal rights, send an email to info@s-l-t.com citing GDPR privacy.

This privacy statement was last updated on May 19, 2019